Privacy & Security

dg99 Privacy Policy — How We Collect and Protect Your Information

Your privacy is our top priority at dg99. On this page, we explain clearly — what information we collect, why we collect it, and how it stays protected.

SSL Encryption Your Data Is Never Sold Updated: 2026

Our Privacy Commitment

The six core principles dg99 follows to protect your information

SSL Encryption Protection

All data transmitted on dg99 is protected by 256-bit SSL encryption. Hackers and third parties cannot access your information.

Data Is Not Shared with Third Parties

Your name, contact details, and payment information are never sold or rented. Your data stays within dg99.

Secure Data Storage

Your data is stored in secure data centers and protected through regular security audits and updates.

Minimal Data Collection

Dg99 collects only the information necessary to provide its services. We do not ask for data we don't need.

Your Control

You can view, correct, or request deletion of your information at any time. These rights belong entirely to you.

Cookie Transparency

Dg99 is transparent about what cookies it uses and why. You also have the option to disable cookies if you choose.

This privacy policy applies to the dg99.pw website and its associated services. By using our services, you agree to this policy.

1. What Information Do We Collect?

Dg99 only collects information that is necessary to deliver our services properly. We do not ask for anything unnecessary or excessive. The types of data we collect are listed below:

Identity Information

Full name, date of birth, and national ID number (for KYC verification). This information is used solely to confirm your age and identity.

Contact Information

Email address and mobile number — used for account verification, important notifications, and support.

Financial Information

Payment method type and transaction history. Full card or mobile banking numbers are never stored on our servers.

Technical Information

IP address, browser type, device information, and cookies — used for security, fraud prevention, and platform improvement.

Usage Data

Anonymous usage data — such as which games you played and how long you spent on the platform — helps us improve our services.

2. How Is Your Information Used?

Dg99 uses your information only for specific, defined purposes. Every use has a clear reason behind it — we'd rather tell you what we do than leave you guessing what we don't.

  • Account Creation and Management: For registration verification, login security, and account management.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To assist you with any questions or issues you may have.
  • Security: To detect fraud, multi-account usage, and unlawful activity.
  • Legal Obligations: For providing required information to regulatory authorities in compliance with applicable laws.
  • Service Improvement: Analysis of anonymous usage data to improve the platform.
  • Contact: To keep you informed about important updates, security alerts, and bonus offers.

Dg99 never sells your information to advertisers or data brokers. That's a core commitment we don't compromise on.

3. Is Your Information Shared with Anyone?

Short answer: no, not generally. However, there are a few limited and specific circumstances in which data may be shared.

Service Providers

Limited data may be shared with trusted technology partners for purposes such as payment processing, identity verification, or cybersecurity. These partners are bound by our privacy policy and may not use the data for any other purpose.

Legal Grounds

We may be required to disclose information in response to a court order, regulatory authority request, or other legal obligation. In such cases, we provide only the minimum information necessary.

With Your Consent

For any sharing beyond the two cases above, your explicit consent will be obtained beforehand.

4. How Is Your Information Protected?

Dg99 applies industry-leading technology and practices to keep your data secure. Security is the top priority for our technical team.

256-bit SSL
All Communications Encrypted
Firewall Protection
Multi-Layered Security
Regular Audits
Third-Party Security Reviews
2FA Feature
Two-Factor Login Protection

That said, no method of transmission over the internet is 100% secure. You also have a role to play — use a strong password, never share it with anyone, and contact dg99 Support immediately if you notice anything suspicious.

5. Cookie Policy

Cookies are small text files stored in your browser. dg99 uses several types of cookies, each for a specific purpose.

Essential Cookies

These cookies are required to maintain your login session, remember security tokens, and save your language preference. Without them, the platform will not function properly.

Performance Cookies

Data such as page view counts and load times is collected to improve platform speed and performance. These cookies contain no personal information.

Disabling Cookies

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may affect certain dg99 features.

6. Your Rights

As a registered member of dg99, you have several important rights regarding your personal data. Contact our support team if you wish to exercise any of these rights.

Right to Access Your Data

You may request to view what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Where no legal obligation applies, you may request deletion of your data after closing your account.

Right to Object

You may object to your data being used for specific purposes.

To submit a rights request, email us at [email protected] or reach us via live chat. We typically respond within 30 days.

7. How Long Is Your Data Retained?

Dg99 does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.

  • Account Information: For as long as your account remains active.
  • Transaction Records: Generally 5 years under financial regulations.
  • KYC Information: As required by law.
  • Technical Logs: Typically 90 days, after which they are deleted.

When an account is closed, all data beyond what is legally required will be deleted within a reasonable timeframe.

8. Policy Updates

Dg99 may update this privacy policy when necessary. For significant changes, you'll be notified at your registered email address and the updated date will be shown on the website.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page periodically.

If you have any questions or concerns about this privacy policy, reach us via live chat or email at any time. We're always ready to help.

Privacy Frequently Asked Questions About

No, never. dg99 does not sell, rent, or share your personal information with any third party for commercial purposes. This is a core commitment, and there are no exceptions to this policy.

Yes. All financial transactions on dg99 are secured with SSL encryption. Full card numbers and mobile banking passwords are never stored on our servers. Payment processing is handled through secure third-party gateways.

Yes, you may request that your data be deleted. However, certain data — such as transaction records — must be retained for a defined period due to legal obligations. To submit a deletion request, please contact Support.

Yes, we occasionally send emails about bonuses or important updates. Every marketing email includes an unsubscribe option. Unsubscribing will stop marketing emails only — essential account notifications will continue.

Privacy Questions?

Contact us for any questions or concerns about your data or privacy.

Live Chat: Available 24/7

Your Privacy is Protected — Get Started Now

Your information is completely safe at dg99. Register today on our secure, trusted platform and enjoy the best gaming experience.

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