Please read the following terms carefully before registering an account or using our services on dg99. They define your rights and responsibilities.
Six key aspects of the dg99 Terms and Conditions at a glance
Only individuals aged 18 and above may register on dg99. Each person is allowed one account only, and accurate information must be provided at registration.
All bonuses come with their own wagering requirements and expiry dates. Withdrawals are not possible until the bonus conditions have been met.
A verified account is required for deposits and withdrawals. Minimum and maximum limits apply.
Fraud, multi-accounting, and bonus abuse are strictly prohibited. Violations may result in account suspension.
Your personal information is fully protected. dg99 never sells user data to third parties.
Dg99 supports responsible gaming. Deposit limits and account break options are available whenever you need them.
Reading and accepting these terms is mandatory. By registering an account or using dg99's services, you are deemed to have automatically agreed to these terms.
To create an account on dg99, you must meet a set of basic eligibility requirements. These requirements apply to everyone — no exceptions.
Dg99 is an adults-only platform. Only users aged 18 and above may register an account and play. Registration by minors is strictly prohibited. dg99 enforces this through a mandatory identity verification process.
Each individual may hold only one dg99 account. Creating multiple accounts or using an account registered under another person's name is strictly prohibited. Violations may result in all associated accounts being terminated and their balances forfeited.
During registration, you must provide your correct full name, date of birth, email address, and phone number. Inaccurate information may cause issues with withdrawals and verification later on. dg99 reserves the right to verify any account at any time.
Keep your password and login details completely confidential — do not share them with anyone. If you notice any unusual activity on your account, contact dg99 Support immediately.
Our financial transaction policies at dg99 are transparent and straightforward. All payment processes are conducted through secure, encrypted channels.
In the case of suspicious transactions, dg99 reserves the right to place a temporary hold on withdrawals for verification purposes. This process generally takes no longer than 48 hours.
| Subject | Deposit | Withdrawal |
|---|---|---|
| KYC Required | No | Yes |
| Instant Processing | Yes | No (1–24 hours) |
| Bonus Balance | Applicable | Terms Apply |
| Mobile Banking | Yes | Yes |
Dg99 regularly offers a variety of bonuses and promotions. All bonuses come with specific terms and conditions that must be followed.
Every bonus comes with a wagering requirement. This means you cannot withdraw from a bonus until you have placed bets totalling a specified multiple of the bonus amount. For example, a 5x wagering requirement on a BDT 1,000 bonus means you must wager a total of BDT 5,000 before withdrawing.
Every bonus has a set expiry period. If the wagering requirements are not met within that period, the bonus and any winnings derived from it will be forfeited. Please check the expiry date carefully before activating a bonus.
Claiming the same bonus multiple times by creating multiple accounts, or placing opposing bets to meet wagering requirements — any such abuse is strictly prohibited. dg99 has the capability to detect this activity, and any account found in violation will be closed.
Dg99 VIP members enjoy exclusive bonus benefits. These bonuses are delivered directly through a personal account manager, and terms may vary by membership tier.
To maintain a fair and safe environment for all dg99 users, certain activities are strictly prohibited.
If any of the above prohibited activities are detected, dg99 reserves the right to terminate the account and forfeit all balances without prior notice.
You may request to close your dg99 account at any time by contacting our support team, who will guide you through the process. Please withdraw your balance before closing your account.
In cases of terms violations, fraud, or suspicious activity, dg99 reserves the right to temporarily suspend or permanently close an account. You will be notified by email.
If you have a dispute, contact dg99's support team first. Around 90% of disputes are resolved through support. If a resolution cannot be reached, the complaint may be escalated through the formal process.
Dg99 may update these terms and conditions at any time. Any changes will be communicated via the website and your registered email address.
Continued use of the platform after any changes have been made constitutes your acceptance of the updated terms. We recommend revisiting this page periodically to stay up to date with the latest version.
For any questions or assistance regarding the terms, feel free to reach out to our support team — they're always ready to help you in Bengali.
If you have any questions about the terms or anything else, our support team is ready to assist you in Bengali.
Dg99 is strictly off-limits for minors. Please play responsibly.